Shipping policy
Thank you for shopping with us!
1. Order Processing
All orders are processed within 1-3 business days after the order is placed. Orders are not processed or shipped on Sundays and public holidays.
2. Shipping Time
After your order has been processed, delivery generally takes 5-10 business days, depending on your location and courier service.
Please note that delivery times may occasionally be delayed due to weather, holidays, courier issues, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has been shipped, we will provide a tracking number through your registered email, phone number, or other available communication method.
5. Incorrect Address
Customers are responsible for providing a correct and complete shipping address. We are not responsible for delays or failed delivery caused by an incorrect or incomplete address.
6. Damaged or Missing Package
If your package arrives damaged or appears to be missing, please contact us as soon as possible with your order details. We will help you resolve the issue with the courier.
7. Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team through the contact details provided on our website.
Thank you for choosing us!